Terms of Service

These Terms of Service ("Terms") govern your use of the DXGL platform, website, and API (collectively, the "Service") operated by DXGL OÜ ("we", "us", or "our"). By creating an account or using the Service, you agree to be bound by these Terms.

If you do not agree to these Terms, do not use the Service.

1. Account Registration

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  You must provide a valid email address and accurate information when creating an account.

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  You are responsible for maintaining the security of your account credentials and API keys.

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  You must be at least 18 years old or the age of majority in your jurisdiction to use the Service.

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  One person or entity may not maintain multiple free accounts.

2. The Service

DXGL provides automated 3D model rendering. You upload 3D model files (GLB/glTF), configure rendering settings, and receive video and image output. The Service is available via a web portal and a RESTful API.

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  We may modify, suspend, or discontinue any part of the Service at any time with reasonable notice.

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  We do not guarantee specific uptime or availability. The Service is provided on an "as is" and "as available" basis.

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  Render processing times depend on queue depth and system load. We do not guarantee specific turnaround times.

3. Credits & Payments

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  Rendering is paid for using credits. Each render consumes credits based on the selected quality tier (see Pricing).

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  Credits are purchased in advance via Stripe. All prices are in US dollars and are exclusive of applicable taxes. VAT or other taxes will be calculated and added at checkout based on your billing location. EU-registered businesses may provide a valid VAT identification number at checkout to apply the reverse charge mechanism.

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  Purchased credits do not expire and are non-transferable between accounts.

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  New accounts receive free preview credits. Renders made with free credits include a watermark. Free credits cannot be converted to paid credits.

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  Refunds are handled in accordance with our Refund Policy.

4. Your Content

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  Ownership: You retain all rights to the 3D models you upload and the rendered output (videos and images) produced by the Service.

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  License to us: By uploading content, you grant us a limited license to process, store, and serve your files solely for the purpose of providing the Service.

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  Your responsibility: You represent that you have the right to upload all content and that your content does not infringe any third-party intellectual property rights.

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  Deletion: You may delete your models and renders at any time. Deleted files are removed from our systems. We may retain backups for a limited period for disaster recovery.

5. Acceptable Use

You agree not to:

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  Upload content that is illegal, harmful, or violates any applicable law.

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  Attempt to circumvent security measures, access other users' data, or interfere with the Service.

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  Use the Service to compete directly with DXGL (e.g., reselling renders as a rendering service).

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  Abuse the API with excessive requests intended to degrade service for other users.

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  Create multiple accounts to obtain additional free credits.

We reserve the right to suspend or terminate accounts that violate these terms, with or without notice.

6. Limitation of Liability

To the maximum extent permitted by law:

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  The Service is provided "as is" without warranties of any kind, express or implied, including fitness for a particular purpose or merchantability.

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  We are not liable for any indirect, incidental, special, or consequential damages arising from your use of the Service.

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  Our total liability for any claim related to the Service is limited to the amount you have paid us in the 12 months preceding the claim.

7. Indemnification

You agree to indemnify and hold harmless DXGL OÜ from any claims, damages, or expenses arising from your use of the Service, your content, or your violation of these Terms.

8. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page with a new revision date. Continued use of the Service after changes constitutes acceptance of the revised Terms.

9. Content & Takedown

Some content on this website, including sample videos and datasets, may feature 3D models sourced from third-party repositories under open licenses (such as CC0 or CC BY 4.0). We provide attribution where required and act in good faith to comply with all applicable license terms.

If you are a rights holder and believe that content on this site infringes your intellectual property or has been used in a manner inconsistent with its license, please contact us at [email protected] with:

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  A description of the content you believe is infringing and its location on our site.

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  Proof of ownership or authorization to act on behalf of the rights holder.

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  Your contact information.

We will review all takedown requests promptly and remove or disable access to the content in question within a reasonable timeframe.

10. Governing Law

These Terms are governed by the laws of the Republic of Estonia. Any disputes shall be resolved in the courts of Tallinn, Estonia.